They told me my redemption would be 14 business days, I put my redemption in on July 15th and it’s now been 25 business days and I still haven’t received it! I don’t recommend buying in on here since you don’t know when you’ll ever get your money! I have reached out to support 5+ times and they just keep saying I’ll get my money but don’t know when . Also they keep telling me in 24-48 hours an account manager will reach out to me via email, which since August 4th has never happened Will update if and when I receive my redemptionUpdate after about 45 total days of waiting I have received my redemption! I will be continuing to use this platform going forward!

i won 500 on a football competition ,,,i was delighted ,,they got in touch straight away ,,,what a fantasic site it is and all free,,,also lots of tips and info on there site that comes in useful,,,a cracking site anyone interested in competions and betting,,,highly recommend

:)

Love this game

I have been playing with this casino for well over a year, I've won some and lost some, but payout has never been an issue. Always fast and easy, until today. After meeting the playthrough and requesting a withdrawal I get a reply saying declined, because I didn't remove 5.86 cents when i requested my payout. No problem. I go back in and remove it and process it again. This time they tell me declined for Over betting. I have NEVER gotten that before and have been playing as I always have when I received my payouts (Mostly $500) 10x max cashout. But not this time!When I reached out to support. they were not help. but I got an email saying. they will be crediting my original deposit back to my account and Good Luck... I want my 500 dollar winnings added back to my account and my withdrawal processed. This is ridiculous and something I have never experienced before. Not sure who's working there today, but someone needs to fix this.UPDATE 8/13Very impressed with the thorough review of my account and the context provided and the decision made as a one time curtesy. While not the full amount, I understand the rationale and decision and appreciate them making it right. This is experience I have been accustomed to and it has restored my positive opinion of them.