I have always sung the praises of this casino, and will continue to do so because they have one of nicest customer services teams of any organization I have ever encountered. THEY ROCK! This customer service team is fast, personable, relatable, efficient and seem to be good people all the way around. Heck, even in every instance where I have reached out to them for a request and was denied, they are always pleasant and NEVER message me with one of those HORRIBLE pre-written "It breaks my heart blah blah blah..." or "It just saddens me yadda yadda yadda..." like many other casinos. Or worse yet, they never deny you of your request AND THEN retort with "If you make a deposit of yackity schmackity lackity..." like the majority of their competitors. They simply make the gaming experience better, which puts this casino above the rest.WITH. THAT. SAID ...... someone needs to pull Victoria aside and have a little chit chat with her about where she works and how she needs to get on board with the rest of the employees. I'm not going to let the few interactions I have had with her yesterday spoil my view about this casino, thus the reason I still gave this casino five star, but seriously- one bad apple spoils the barrel. Perhaps she could shadow one of her colleagues like Hannah (a.k.a BESTIE), Michael, Benjamin, Alice, Adam, Antony, Ario, Samuel or anyone else who is a rockstar in their customer service department. And if that doesn't help to improve Victoria's skill, perhaps she should be promoted back to customer.
0480 people found this review useful
nice casino little bit weird but lovly
1897 people found this review useful
Good casino and fast withdrawal. More popular slots. There are many deposit methods. I also played it a couple of times and was satisfied, the menu is simple and convenient. Bonuses are not bad, sometimes you can get good money and a good impression.
5523 people found this review useful
One of the best casino sites!Lot's of the newest game's of top providers.Interesting bonnuses and other different thinks.One of my fovorite is Beecoins shop!
1610 people found this review useful
I am new to this casino but wanted to try it out based on several reviews I read. Last night around midnight, I put in a withdrawal request for my winnings of $1,750.00. I didn't know what to expect as far as wait times for approval. Within minutes I received an email acknowledging my request. About 30 minutes later I received an email informing me that my payout had been approved. When I woke up this morning, I saw another email stating that my payout has been processed and on its way! I couldn't believe how fast this all went! I have been playing at online casinos for several years and my payouts have NEVER been this quick! I opened the chat line and within 2 seconds I was helped with my questions. This casino has a variety of games to play I didn't know which one to play first. So, based on my experience with my first withdrawal at this casino, I would recommend it. They have already earned my trust. I will continue to play here. If, for some reason my feelings have changed, I will put in another review, but I can't see that happening anytime soon.Update: I received my payout on Weds 11/12. Three days is all it took! This was by requesting a check. Their website states that they have "fast payout", they weren't kidding!
2395 people found this review useful