I recently submitted a formal complaint to CasinoGuru regarding Bino.bet, after waiting several weeks for a €3,996 withdrawal that is still stuck on “pending”. Despite multiple emails, Bino.bet continues to respond with vague excuses like “please wait” or “we are processing it,” but nothing ever happens.With my complaint, I included clear evidence: screenshots of the pending withdrawal, email conversations, and the exact dates involved.I’ve read many positive stories from other players who had their issues resolved through CasinoGuru, which gives me confidence that they take these cases seriously and genuinely try to help.I’ll update this review based on how things progress, but for now: huge respect to CasinoGuru for offering a platform where players can be heard. We truly need this in the online casino world.
3399 people found this review useful
Great site and their forum is second to none for casino users. The best out there in my opinion. I highly recommend them, join if you have not joined yet, you are missing out.
2070 people found this review useful
First the jipped me on my bonus game then they make it difficult to cash out and customer service is absolutely no help and are completely unprofessional if I could load a screenshot of proof I would but stay away from this casino they have yet to reply to my withdraw after sending in documents so not a good thing if you wxx as by to withdraw
8917 people found this review useful