They are professional get back to any of your concerns in a timely manner and will work with you to take care of any of your concerns promptly I love Their site and redemption process along with being a valued VIP member Sabrina is definitely 👍🏽 great

I've been playing at Jackbit for about a year now and they've become one of my go-to, trusted casinos. They've got a good game selection from many popular providers and i actually spend most of my time on their mini games. I've won more on their plinko than anywhere else. Good cross-section of crypto to depost with or you can buy it with card/e-wallet/bank transfer through Swapped. More importantly, withdrawals are generally quick but not instant like they're sometimes advertised. I've withdrawn winnings maybe 4 or 5 times and its ranged from an hour to 6 hours. I will say, they dont have the greatest customer support. I often get conflicting information from different agents and I often get the sense they dont know the answers to my questions but answer them anyways. i knowe this happened at least once when I was inquiring about thes status of a submitted withdrawal about an hour after i requested it on a Saturday and I was told they only process withdrawals on weekdays because banks are close on weekends...even though it was a crypto withdrawal and even though I had received a withdrawal on a weekend previously. I ended up receiving the withdrawal an hour later.But where customer support falls short, their VIP team are fantastic. When I joined, i emailed them to see if they have a VIP match program, and while they dont formally, they told me I could participate in their VIP cashback bonuses and have access to VIP staff for assistance and ever since then I get decent, regular bonuses and free spins at a very frequent intervals. The bonus/free spin winnings are wager free. Free spins are given in large amounts (50, 100, 200) but usually 10 cent spins. Again, ill take it.So between game quality, deposit/withdrawal ease, and good VIP team i can excuse the sometimes frustrating support staff. Overall, my experience at Jackbit has been one of the best out of the many online casinos ive played at (By the way, I am not getting paid or incentivized to write this. Historically I only review when I'm unhappy, so thought I'd make an effort to give props where due)

Um not even gonna waste my time with all the BS they be on. Wow is all I gta say...

Casino Guru did his best to help and that I, as the injured party, was fairly respected and that I got what is mine. It was a really long time and sometimes I thought I was going crazy, but in the end, justice was served.